Workforce Management Resources
VISION 2021 Conference
Event, Live Webinar
The future of work starts now. Join industry experts and colleagues from across the globe virtually at VISION 2021.
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Gartner Details the "New Generation" of WFM in New Report
Blog
Based on new research, Gartner says modern workforce management capabilities "have the potential to transform and augment WFM" as we…
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The State of Human Experience in the Workplace
On-Demand Webinar
Learn how to engage your existing workers using employee experience management and the strategies that drive it.
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Common Retail Communications Problems and How to Fix Them
Blog
Good communication helps stores run smoothly. Learn how to keep employees informed and engaged with these solutions for common retail…
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Gartner® Market Guide for Workforce Management Applications Praises Modern WFM Suites
Research
This new research examines how modern WFM is furthering differentiation and transformation, and what organisations need to consider before investing.
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How HR Leaders Are Creating Moments that Matter to Improve Employee Experience
Blog
Here are four ways that HR leaders can create meaningful moments for their employees by improving the employee experience.
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IWS Transforms Rostering and Time & Attendance with WorkForce Software
Customer Success Story
Learn how IWS transitioned to the cloud to meet their customers' rostering, timesheet, attendance, payroll and bookkeeping needs.
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Why Too Much Overtime Is Causing Employee Burnout (and How to Fix It)
Blog
Technology is making it easy for employers to identify burnout caused by overtime and reveal problems through analytics, digital assistants…
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Kurt Geiger Put Their Best Foot Forward
Customer Success Story
Learn how WorkForce Experience helps luxury footwear retailer Kurt Geiger engage with employees and ensure brand compliance at every location.
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Improving Employee Experience for Your Entire Workforce at the Height of COVID Fatigue
On-Demand Webinar
Learn how improving employee engagement supports your ability to sustain continuous change with this on-demand webinar.
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How to Enhance the Employee Experience of Today’s Most Critical Worker: The Deskless Worker
On-Demand Webinar
Learn how to improve employee experience and prepare for the future of flexible work by engaging your deskless workers.
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3 Ways to Help Employees Manage Work-Life Balance with Flexible and Fair Rostering
Blog
Learn how employers can improve the work-life balances of employees by providing more flexibility and power over their rosters.
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Workforce Management Software for HR
Guide
Keep your employees informed and engaged everywhere work happens and meet today's human resources needs with workforce management software for…
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WorkForce Software Supports Hourly Employee Experience | Nucleus Research
Research
A new report by Nucleus Research states that the retail, restaurant, and hospitality industries could greatly benefit from the WorkForce…
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Preventing "The Great Resignation" in Your Workforce with AI-Powered Insights
Blog
High levels of stress not only affect an individual’s health and personal well-being—they also affect how an organization …
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Three Ways to Improve the Employee Experience for Deskless Workers
Blog
Here are three ways to get started with improving the employee experience for deskless workers in your organisation.
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Leading U.S. Pharmacy Chain Creates a Direct Line of Communication with Store Employees
Customer Success Story
Discover how WorkForce Experience has connected store teams at one of the country's largest pharmacy retailers.
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Webinar: How HR is Prioritizing the Employee Experience and Shifting from HR Tech to Work Tech
On-Demand Webinar
Discover how HR leaders are embracing technology to create employee experience programs that improve engagement and increase business outcomes.
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Lessons from 3 Organisations on Improving Employee Engagement with WorkForce Experience
Blog
These customers use WorkForce Experience to keep their employees connected, armed and ready for what’s coming next.
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Converse Customer Success Story
Customer Success Story
Learn how WorkForce Experience helps Converse ensure positive brand experience with retail partners globally.
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Deliver on Employee Experience in the New Workplace When HCM Technology Replacement Isn’t an Option
Research
Review Gartner’s findings on how HR can improve employee experience ROI.
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The Workforce Experience Gap
Study
Dive into the findings of our recent study that reveals the workforce experience gap between employers and employees.
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Nucleus Research 2021 WFM Technology Value Matrix
Research
WorkForce Software is recognised as a leading workforce management vendor for solution usability and functionality.
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How a WorkForce Management Solution Can Solve HR and Payroll’s Biggest Compliance Challenge
Blog
WFS hosted a virtual panel of HR and payroll executives to provide valuable best practices for addressing the complexities surrounding…
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WorkForce Software Recognised as a 2021 Nucleus WFM Value Matrix Leader for the 7th Year in a Row
Blog
WorkForce Software has been selected as a leader in the 2021 Nucleus Value Matrix for WFM, our seventh consecutive year in…
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Three Insights to Help Solve Payroll Compliance for a Rostered Workforce
Factsheet
Discover the most pressing compliance concerns for HR and payroll professionals and learn how a workforce management solution can help.
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Embedding a Successful Payroll Compliance Strategy for Your Rostered Workforce
On-Demand Webinar
Watch the on-demand webinar to learn how your organisation can ensure payroll compliance by automating its workforce management processes.
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On-Demand Webinar | Reapproaching Workforce Management in 2021 & Beyond
On-Demand Webinar
WorkForce Software's Chief Product Officer shares how your organisation can adapt and evolve through change in 2021.
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Opal HealthCare Customer Success Story
Customer Success Story
See how Opal HealthCare partnered with WFS Australia to adopt a robust integrated payroll and workforce management solution with intuitive…
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The Times 2021 Employee Experience and Wellbeing Report: Sustained Agility for Business Resilience
Blog
Here's how your workforce management solution can help your employees embrace and adapt to uncertainty.
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The Times 2021 Employee Experience and Wellbeing Report
Research
Download the report to see why employee experience plays a crucial role in the execution of strategic business pivots.
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Don’t Just Survive, Thrive: Confidently Execute New Business Strategies with Innovative Workforce Management Technology
Blog
Learn how emerging technology in your workforce management solution can help you execute new business strategies with confidence.
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Three Customer Success Story
Customer Success Story
Three’s implementation provided greater alignment of rosters, reductions in labour costs, improved employee engagement, and more.
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Eastern Municipal Water District Customer Success Story
Customer Success Story
EMWD’s implementation of the WorkForce Suite improved efficiencies from system optimisation to data error reduction.
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Don’t Just Survive, Thrive: Reaching New Heights by Moving Your Workforce to the Cloud
Blog
Here are four ways a cloud-based workforce management solution will help you thrive in the year ahead and ease any…
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Fine-Tune and Maximise the Value of Your Workforce Management Investment
On-Demand Webinar
Many organisations fail to maximise the full functionality of their workforce management software. Learn how to bolster the returns on…
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Waging a War Against Wage Theft
On-Demand Webinar
Daniel Watson from Payroll Leadership Network discusses how wage theft can occur and actionable insights for businesses to take to …
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Industrial Relations Reforms in 2021: Expert Insights to Prepare Your Business
On-Demand Webinar
Campbell Fisher, Managing Partner & Solicitor Director of FCB Group, addresses the proposed IR reform changes, what they mean for business…
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The Future of Work: How the Pandemic is Rewiring a New World
On-Demand Webinar
Rohan Geddes from PwC shares insights on how the pandemic is changing how we work and what organisations need to…
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CATS to the Cloud Partner Success Story
Partner Success Story
Discover how migrating your system from SAP Cross-Application Time Sheet (CATS) to the cloud can evolve your business processes to…
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Illawarra Retirement Trust Customer Success Story
Customer Success Story
IRT shares how they unified their rostering model for multiple locations to drive better employee outcomes and greater operating efficiencies.
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Red Badge Group Customer Success Story
Customer Success Story
Red Badge Group shares best practices for rostering and time sheet management for a mobile workforce while reducing costs and…
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Weatherford Customer Success Story
Customer Success Story
Weatherford’s implementation gave them the flexibility to configure to all unique rules, union agreements, collective bargaining agreements, and internal…
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Inland Empire Health Plan Customer Success Story
Customer Success Story
IEHP modernized and consolidated their time management system, enabling them to rapidly adapt to a challenging COVID-19 environment.
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Volkswagen Chattanooga Customer Success Story
Customer Success Story
Volkswagen Chattanooga’s implementation of WorkForce Software Time and Attendance went live on time and on budget with a high…
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Boehringer Ingelheim Customer Success Story
Customer Success Story
Boehringer Ingelheim shares their recipe for implementation success: the often-overlooked testing and training phases.
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Teck Resources Customer Success Story
Customer Success Story
Teck Resources’ digital transformation initiative improved accuracy of time and attendance, employee scheduling, and time-related reporting.
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Phillips 66 Customer Success Story
Customer Success Story
Phillips 66’s cloud migration reduced payroll errors, minimized compliance risks, and improved employee experience while preparing them for future state…
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Groundbreakers | Driving Sustainable Value and Ongoing Success
On-Demand Webinar
Hear from a panel of our customers as they discuss their journeys to driving optimal value from workforce strategies and …
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Don’t Just Survive, Thrive: Prioritising Operational Agility in 2021
Blog
Without operational agility, it is nearly impossible for your organisation to thrive in unpredictable environments. Learn how a workforce management…
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5 Workforce Management Secrets to Thrive in 2021 and Beyond
eBook
Download this eBook to learn the 5 secrets that will help your organisation shift from surviving to thriving now and in…
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Groundbreakers | Inland Empire Health Plan Stays Flexible During the COVID-19 Pandemic
On-Demand Webinar
Hear from Inland Empire Health Plan (IEHP) on how they modernised and consolidated their time management system with WFS Australia.
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Top Trends to Inspire Your Workforce Management Strategy in 2021
On-Demand Webinar
Learn how Newell Brands is using WorkForce Software to quickly adapt, get back to work, optimize operations, and comply with…
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Improving the Employee Experience with the WorkForce Suite
Blog
WFS Australia continues to capitalise on our unique position to continually improve employee-employer interactions.
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Ebook: True Value Assessment
eBook
Download this eBook to learn 6 essential workforce management strategies that will help you design a safe and structured return-to-work plan.
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If You’re Ready to Re-Imagine Employee Rostering, Be Sure to Ask These Tough Questions
Blog
5 tough questions you need to ask any prospective vendor to determine whether they are a true partner in your rostering…
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Employee Rostering: A One-Size Approach Does Not Fit All
Blog
Here are the most common approaches and critical features to look for when evaluating employee rostering solutions.
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Roster Smarter: A Customer Success Story
On-Demand Webinar
Hear from Illawarra Retirement Trust (IRT) on how they unified their rostering model for multiple locations to drive better employee…
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Is Your Current Approach to Employee Rostering Costing You Money?
Blog
Here are 3 questions you need to ask yourself as part of any evaluation of your rostering automation needs.
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#1 Workforce Management Software Rated by Real Users
Research
The Software Reviews Data Quadrant evaluates and ranks product based on feedback from IT and business professionals. See why real…
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Workforce Management Emotional Footprint Report
Research
Download the report to see why our users rated WorkForce Software #1 for customer experience and business value.
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Rostering Automation: The #1 Transformation You Need to Consider in 2020
Blog
If you are considering any digital transformation right now, an automated and thoughtful approach to employee rostering should be at…
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Why Workforce Readiness is Vital to Manage Disruption
On-Demand Webinar
Watch this on-demand Webinar to learn more about the value of workforce modeling, predictive analytics, adaptable labour resource deployment strategies,…
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Six Ways to Meet and Exceed Your Employees’ “New Normal” Rights and Expectations
Blog
You must exceed your employee’s return-to-work expectations to gain the highest levels of engagement from the people who are…
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Implementation Success for Workforce Management Software Hinges on Testing and Training
Blog
Designing an effective training program that is comprehensive, convenient, and customised can help improve the speed of user adoption.
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Phillips 66 Journey to the Cloud with Accenture
On-Demand Webinar
Watch this on-demand webinar with Accenture and Phillips 66 for a discussion on cloud vs. on-premise and home-grown systems.
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HR and Payroll Solutions to Underpin Your Workforce Strategy Now and Beyond
On-Demand Webinar
Watch this on-demand webinar to learn the challenges facing HR and payroll professionals in Australia for 2020 and beyond.
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WorkForce Software to Automate Workforce Management Processes for the Department of Justice Western Australia to Automate Workforce Management Processes for the Department of Justice Western Australia
Blog
The Department chooses the Workforce Suite to simplify rostering and time and attendance processes for over 3000 employees across Western Australia.
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The True Value of Optimising Your Government Workforce
eBook
Download our Free eBook to learn how much your government department or agency could save with a new workforce management…
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WorkForce Suite for Government and Public Sector
Brochure
Learn how the WorkForce Suite can help government and public sector organisations manage costs and improve operational efficiencies.
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Simplifying COVID-19 Contact Tracing and Employee Notification in the Workplace
Blog
In the unfortunate event when an employee is exposed to or diagnosed with COVID-19, your business must mobilise immediately to…
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3 Tips for Scheduling Staff with Safety and Productivity in Mind
Blog
In response to today's constantly changing workplace and business climate, here are three tips for scheduling staff with safety and…
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The Forgotten T’s: Testing and Training
On-Demand Webinar
In this on-demand webinar, learn about the forgotten T’s of workforce management solution implementation: testing and training.
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7 Shift-Planning Techniques to Promote Social Distancing for Onsite Employees
Blog
As employers bring their workforce back to an onsite experience, social distancing practices must maintain a top point of concern.
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Six Questions to Help You Prioritise Which Employees Return to Work
Blog
Organisations must prepare themselves with a carefully planned roadmap of how and when to being employees back to work.
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GROUNDBREAKERS | A WFS Webinar Series
Live Webinar
Hear from unique organisations and their inspirational leaders who are rapidly adapting to change, redefining the employee experience at work, …
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Get Your Workforce Back Safely with Pre-Shift Health Screenings
Blog
Our team at WFS Australia has developed an online, mobile pre-shift health screening questionnaire. How does it work?
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6 Essential Workforce Management Strategies for a Safe and Productive Return to Work
eBook
Download this eBook to learn 6 essential workforce management strategies that will help you design a safe and structured return-to-work plan.
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Workforce Management Re-Imagined: Next-Gen Innovation for Today’s Rapidly Changing Workplace
On-Demand Webinar
Hear Joe Ross and Lani Hoffman-Davis from Peckham, Inc. discuss the latest upgrades to the WorkForce Suite delivered with a…
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Managing Your Rostering and Payroll Needs for a Mobile Workforce
Blog
The team at WFS Australia launched a new webinar series to showcase the success that our customers around the world…
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Managing Your Rostering and Payroll Needs for a Mobile Workforce: A Customer Success Story
On-Demand Webinar
Learn how Red Badge has harnessed the cloud to empower their business and their employees for accurate rostering and payroll…
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Buyer’s Guide: The Tough Questions To Ask Your Potential Workforce Management Vendor
eBook
Finding the right workforce management solution for your organization can be a challenge. While there might not be a magic…
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Successfully Standardising Systems: A Customer Success Webinar
On-Demand Webinar
Learn about Teck Resources’ digital transformation journey with WorkForce Software and GroupEx Solutions and the specific workforce management challenges experienced…
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Workforce Management Technology Value Matrix 2019
Research
In this Technology Value Matrix, Nucleus Research evaluates several workforce management solutions that can help organizations manage their workforce more…
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Employer's Guide: Essentials for Avoiding Wage Theft
eBook, Research
The Fair Work Commission passed new annualised salary provisions for 19 modern awards. Download this eBook to learn what changed on…
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Groundbreakers Webinar | Volkswagen’s Successful Road to WFS Australia Implementation with GroupeX Solutions
On-Demand Webinar
Hear from Volkswagen Group of America to see what goes on under the hood of a successful WFS Australia implementation…
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WorkForce Suite for Financial Services
Brochure
WorkForce Suite for Financial Services provides Activity Based Costing functionality to capture labor costs by projects, tasks, branches, or departments,…
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WorkForce Suite for Retail
Brochure
WFS Australia’s cloud-based workforce management solution simplifies rostering, time and attendance, and leave management across all employee types and…
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WorkForce Suite for Energy and Utilities
Brochure
Our WorkForce Suite solution helps large utilities simplify rostering, track employee hours and activities, and demonstrate compliance with complex pay…
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WorkForce Suite for Manufacturing
Brochure
Complex pay rules and trade union policies are labourintensive to manage and prone to costly errors. Add the potential for…
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City of Roseville Customer Success Story
Customer Success Story
Learn how the City of Roseville streamlined payroll processing and saved over $17K per year by reducing manual time tracking…
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Denver Public Schools
Customer Testimonial
Watch how Denver Public Schools eliminated over 10,000 paper time sheets with WorkForce Suite.
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Denver Public Schools Customer Success Story
Customer Success Story
Learn how DPS has been able to move from monthly to semi-monthly pay and has eliminated over 10,000 paper time sheets…
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Goodwill of Central & Southern Indiana Customer Success Story
Customer Success Story
Learn how Goodwill of Central & Southern Indiana improved communication between managers and employees and saved time by automating manual processes.
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Simplify Disability Care for the NDIS with EmpLive
Brochure
EmpLive ensures the provided services are aligned with the participant’s service plan under NDIS, helping you simplify rostering and…
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Goodwill of Central & Southern Indiana
Customer Testimonial
Goodwill selected WFS Time and Attendance and WFSe Forecasting and Scheduling to modernise and integrate its workforce management solutions.
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Metro Group Case Study
Video
Metro Group shares their selection process, implementation, lessons learned, and key successes they have realized with SAP Workforce Forecasting and…
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City of Roseville ROI Case Study
Case Study, Research
Learn how WFS Time & Attendance helped the City of Roseville reduce the time spent processing payroll every two weeks and…
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Ladbrokes Coral Group Case Study
Case Study
Learn how Ladbrokes Coral to reduced labor costs by millions with WFS Forecasting and Scheduling.
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Workforce Management for the HR Leader’s Soul
eBook
Whether you hire salaried employees, hourly workers, or both, the tips, tricks and strategies that line the pages of this…
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Workforce Mismanagement is Expensive
eBook
An organisation’s largest expense is almost always its workforce. In this eBook, you’ll find the 7 most common workforce…
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Retail Workforce Management
eBook
Your store managers' problems are your problems too. Download this free eBook to learn how to solve 7 retail workforce management…
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ATS Automation Tooling ROI Case Study
Case Study, Research
Learn how ATS Automated Tooling Systems was able to achieve a 41% ROI by deploying WorkForce Suite in this downloadable ROI…
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EmpLive Workforce Management Solutions
Brochure
EmpLive is a cloud-based workforce management suite designed to simplify and automate an organisation’s rostering, attendance, and pay rule…
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Maple Leaf Sports & Entertainment Case Study
Case Study
Maple Leaf Sports & Entertainment has reduced time capture errors due to automation of time collections and rules, overtime due to…
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Ohio University Customer Success Story
Customer Success Story
Ohio University streamlined the payroll process for both employees and managers who submit timesheets with WorkForce Suite.
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Maple Leaf Sports & Entertainment Customer Success Story
Customer Success Story
Maple Leaf Sports & Entertainment has reduced time capture errors due to automation of time collections with WorkForce Suite.
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Chandler Unified School District Customer Success Story
Customer Success Story
Chandler Unified School District automated Automated time and attendance processes with WorkForce Time and Attendance.
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Oregon State University Customer Success Story
Customer Success Story
Oregon State University improved payroll accuracy and compliance, streamlined protected leave management, and gained ability to configure system changes independently…
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ATB Financial Customer Success Story
Customer Success Story
ATB Financial automated time and attendance processes with WFS Time and Attendance.
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Rite Aid Customer Success Story
Customer Success Story
Rite Aid is using WFS Forecasting and Scheduling to improve customer service by giving its pharmacists more ability to work…
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ATS Automation Tooling Systems Inc.
Customer Testimonial
Hear how ATS partnered with WFS Australia and GroupeX Solutions to transform their workforce management system.
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A Connected Workforce with WFS Australia
Video
WFS Australia is on a journey to make work easy around the globe by creating and enabling a connected workforce,…
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The Key to Retail Success
Infographic
With the ever-changing face of retail, the challenges are imminent. Download our infographic to discover the impact that happy employees…
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How to Manage a Modern Retail Workforce
eBook
Learn how to use the latest workforce management best practices to engage your retail employees and delight customers. Download our…
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Ritchies
Customer Testimonial
Ritchies replaced their manual, paper-based workforce management processes with WorkForce Forecasting and Scheduling.
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Your Employees Will Love EmpLive
Infographic
User friendly and gives employees access to timesheets and rosters. Accuracy, efficiency and transparency like never before. Local domain expertise…
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How Workforce Management Software Will Help NDIS Transitions
Blog
In July 2016, the National Disability Insurance Scheme (NDIS) moved from a trial to a full scheme transition; a move that…
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10 Reasons to Work with WFS: A WorkForce Software Company
Infographic
At WFS: A WorkForce Software Company (WFS Australia) we believe our success is dependent on the success of our customers.
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3 Ways to Keep Your Employees Happy
Infographic
Happy employees = happy employers. Employee satisfaction is an essential part of attracting and retaining top talent.
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Maximise Your Workforce Management ROI
eBook
Learn how your organisation can expect to save across multiple categories and calculate your organisation’s ROI potential compared to…
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5 Ways to Keep Implementation Costs in Check
Infographic
5 ways to keep implementation costs in check when deploying a new workforce management solution.
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4 Ways to Boost Payroll Accuracy
Infographic
4 ways to boost payroll accuracy across your organisation and manage your labour spend more effectively.
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Ohio University ROI Case Study
Case Study
WorkForce Software’s WorkForce Suite helped Ohio University to maintain the cost competitiveness of its academic offering by improving employee…
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Elgin Community College ROI Case Study
Case Study
To streamline its time and labour management process and reduce costs, the college replaced its predominantly manual, paper-based tracking system.
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Workforce Management Success: 5 Roadblocks You Didn’t See Coming
eBook
Learn how to protect your organisation from the most common pitfalls and risk factors such as; not being transparent and…
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Making Work Easy With WFS Australia: Payroll
Video
Managing workforce budget and payroll accuracy can get really complicated—see how WFS Australia makes it easy for any organisation…
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Making Work Easy With WFS Australia
Video
Why complicate your work life with age old processes and manual tasks? Discover how WFS Australia makes work easy for…
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Oregon State University
Customer Testimonial
Employees from Oregon State University share their thoughts about WorkForce Suite.
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Maple Leaf Sports & Entertainment
Customer Testimonial
Employees from Maple Leaf Sports and Entertainment share their thoughts about WorkForce Suite.
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ATB Financial
Customer Testimonial
ATB Financial has been doing business for more than 75 years. They have grown from one small Treasury Branch to become…
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Chandler Unified School District
Customer Testimonial
Employees from Chandler Unified School District share their thoughts about WorkForce Suite.
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Cara
Customer Testimonial
Cara employees discuss the benefits of using EmpLive.
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Driving Competitiveness in 2016: Why Supporting Workplaces of the Future is Essential
Blog
Too many organisations treat employee engagement as set-and-forget, potentially damaging the organisation’s competitiveness, according to WFS: A Workforce Software…
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3 Keys to Managing Millennials Effectively
Blog
Millennials, born between 1982 and 2004, represent the largest generational group and continue to flood the workforce. WFS Australia offers these tips…
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3 Layers of Security to Protect Workforce Data in the Cloud
Blog
While cloud infrastructure can save time and money, organisations must be vigilant about keeping private data secure, especially if they…
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Why HR Departments Need to Move from Metrics to Analytics
Blog
Over the past few decades there has been a change in human resources (HR) moving from being referred to as ‘…
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4 Workforce Management Trends for 2016
Blog
Cloud infrastructure and automation are driving numerous business technologies and are likely to feature prominently in workforce management in the…
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4 Keys to Effective Employee Scheduling in the Healthcare Industry
Blog
Healthcare organisations face considerable pressure to provide adequate staffing levels despite an ongoing skills shortage, which often leads to overworked…
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10 Questions to Ask Your SaaS Provider
Blog
Spending on cloud-based human capital management (HCM) technology is expected to exceed on-premise HCM solutions by 2017, as more businesses understand…
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Contingent Workforce: Is Your Business Missing Out?
Blog
If you use temporary or contractual workers, you can get a high degree of flexibility, letting you ramp up or…
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4 Keys to Getting Employee Scheduling Right
Blog
If your business isn’t rostering employee shifts in a fair and balanced way, you could be over-working staff and…
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5 Ways Workforce Management Technology Can Reduce Costs & Increase Productivity
Blog
If you’re wondering why your employees aren’t as productive as you’d like, or your bottom line isn’…
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4 Reasons to Automate Employee Absence Management
Blog
The financial impact of employee absence is significant, yet managing it is increasingly complicated, time consuming, and expensive. Automating absence…
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Is your business losing money to workplace fatigue?
Blog
Fatigue is a common problem in many industries. Many companies are failing to recognise workplace fatigue as a critical business…
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Four reasons to automate employee absence management
Blog
The financial impact of employee absence is significant, yet managing it is increasingly complicated, time consuming and expensive. Automating absence…
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Driving better business outcomes through workforce management
Blog
For Australian companies to compete successfully on an international playing field they need to focus on productivity and unlocking the…
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What’s In a Name?
Blog
If there’s one lesson to be learned from the world of rostering and workforce management, it’s that change…
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