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Workforce Management Resources

Info-Tech Ranks WorkForce Software Best in 2022 SoftwareReviews Workforce Management – Enterprise Data Quadrant Report

Info-Tech Ranks WorkForce Software Best in 2022 SoftwareReviews Workforce Management – Enterprise Data Quadrant Report

Research
For the 5th year in a row, WorkForce Software takes the top spot in the SoftwareReviews Workforce Management – Enterprise Data…
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Gartner® 2022 Hype Cycle™ for Human Capital Management Technology Shows Surging Investment Trend

2022 Gartner® Hype Cycle for Human Capital Management Technology Shows Surging Investment Trend

Research
See Gartner’s findings on the latest technological innovations and trends to help prioritise HCM investments.
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BHG Report: Workforce Management – A Constant Need in a Constantly Changing World

BHG Report: Workforce Management - A Constant Need in a Constantly Changing World

Guide
Though some things may change, the core concepts of workforce management always remain important.
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Red Badge Customer Story

Red Badge Supports Loyal Employees and Reduces Wage Costs by 8%

Customer Success Story
Red Badge adopted EmpLive to streamline and automate rostering processes to ensure events were covered by the right people at…
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The Australian Employment & Workplace Legislative Landscape: Changes You Need to Know 

Event, Live Webinar
Learn about the latest changes and developments in employment and workplace legislation that you need to know.
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Minnesota Department of Veterans Affairs Finds the Right Support for Its Worthy Mission

Minnesota Department of Veterans Affairs Finds the Right Support for Its Worthy Mission

Customer Success Story
The Minnesota Department of Veterans Affairs & Minnesota IT Services enable expanding operations with WorkForce Software.
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“Fatigue Is Not a Virtue”: How to Fight Deskless Worker Burnout

“Fatigue Is Not a Virtue”: How to Fight Deskless Worker Burnout

Blog
"Fatigue is not a badge of honor. Providing workers with rest and avoiding burnout consistently results in better performance across…
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HR Leaders Workshop: HR's Growth Imperative to Fuel Operational Performance

HR Leaders Workshop: HR's Growth Imperative to Fuel Operational Performance

On-Demand Webinar
Grow your business by enabling and supporting your deskless shift workers to perform their best.
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Three Trends Facing Manufacturing’s Challenging Labour Market

Three Trends Facing Manufacturing’s Challenging Labour Market

Blog
Rapidly changing industries provide unique challenges: how will your organisation adapt?
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Transforming Store Employees from Expenses to Assets

Transforming Store Employees from Expenses to Assets

Research
See how Retail Winners are focusing their investments on digital employee enablement, training and communication.
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Remote, Hybrid, Deskless Workers Engagement

Keeping Remote, Hybrid and Deskless Workers Connected with Their Organisations

Blog
WorkForce Software's Director, Product Marketing Scott Bamford discusses the best ways to keep all employees productive and connected to the…
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Employee Experience Gap Report 2022

The Workforce Experience Gap

Research
The 2022 Workforce Experience Gap reveals the narrowing gap between employers' and their employee's perspectives, and steps for turning awareness into…
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Fighting Fragmentation: Takeaways from the Gartner ReimagineHR Conference

Fighting Fragmentation: Takeaways from the Gartner ReimagineHR Conference

Blog
The Gartner ReimagineHR Conference presented its audience with the latest information on difficulties facing their industry, such as employee fragmentation.
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2022 Workforce Management Market Trends You Need to Know

2022 Workforce Management Market Trends You Need to Know

Blog
Explore some of the major findings of the Gartner® Market Guide for Workforce Management Applications to see what trends are…
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Three Challenges Faced by Higher Education (and Their Solutions!)

Blog
Higher Education institutions face unique challenges compared to other industries. Their solutions must be unique as well.
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Value Accelerator - Modern Workforce Management Business Case for Higher Educators

Guide
See the WorkForce Software business case value drivers our higher education customers have realised.
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The True Value of the Modern Retail Associate

Keeping Good Employees in Stock: The True Value of the Modern Retail Associate

Blog
While branding and advertising will get customers into the store, retailers rely on their associates to be the face of…
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2022 Gartner® Market Guide for Workforce Management Applications Praises Modern WFM Suites

Research
Learn why a robust WFM suite with strong overall functionality, depth and broad industry usage helps you stay at the…
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Applying WFM Solutions to Help Accommodate Unionisation

Applying WFM Solutions to Help Accommodate Unionisation

Blog
The pandemic aftermath has seen an uptick of unionisation in many industries. Digital solutions are necessary to facilitate the changes…
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The Top 7 Challenges Deskless Workers Face

The Top 7 Challenges Deskless Workers Face

Blog
Deskless workers account for almost 80% of all workers worldwide. We dig deeper into the obstacles deskless worker employees struggle with.
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What is Preventing Retailers From Winning with Workforce Supporting Technology?

What is Preventing Retailers From Winning with Workforce Supporting Technology?

Blog
Changing times has led many retailers to reevaluate the value of their workers. Learn how organizations are using workforce technology…
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Attracting and Retaining Talent: What Employers Should Look For

Blog
What do workers want? What keeps them engaged, motivated, and satisfied in their roles? WorkForce CEO Mike Morini shares his…
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Where Have All the Skilled Manufacturing Workers Gone?

Blog
The jobs gap in manufacturing is expected to be 2.1 million unfilled positions by 2030. Where have these workers gone and what…
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Empowering Others in the Workplace - It’s Everyone’s Job

Empowering Others in the Workplace - It’s Everyone’s Job

Blog
Discover the key takeaways from the Ascend 2022 Women in Technology Panel.
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Has the Era of the Empowered Workforce Finally Arrived?

Research
The old methods of workforce management in retail are no longer effective in today's market. The research shows that enabling…
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Bundled vs. Best: Why Standalone WFM Solutions Outrank Bundled HCM Tools

Blog
HCM platforms boast of bundled workforce management capabilities. But research shows that users prefer the power and ability of standalone…
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The Modern-Day Retail Associate: Passionate, Informed, Engaged

On-Demand Webinar
Learn from featured speakers how retail winners are keeping their stores and shopping experiences relevant in the 21st century. [HINT:…
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How Technology is Redefining Employee Experience in a Hybrid and Deskless World

On-Demand Webinar
Join our webinar and learn how the experts believe technology will redefine employee experience for remote and hybrid workers.
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Improving Employee Experience with an Effective Time Management Strategy

On-Demand Webinar
Leading organisations know that their employees are their most important asset. Workforce management solutions can significantly improve employee engagement in…
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Nucleus Research: Users Prefer Standalone WFM Solutions to Bundled HCM Platforms

Research
Nucleus Research survey finds that standalone WFM programs are preferred over bundled platforms; they also boast higher ROI’s.
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Info-Tech SoftwareReviews Users Rate WorkForce Software No. 1 for Fourth Year in a Row

Blog
WorkForce Software is proud to have been named the top-ranking Champion for the fourth year in a row in the…
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Keeping Up with the Times: Modern Workforce Management for Modern Workforce Realities

Blog
Organisations today are operating in a time of accelerating change. Modern workforce management is the solution to adapt to change…
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Teck Resources

Customer Success Story
Teck Resources uses WorkForce Software to optimise their greatest asset – their 11,000+ employees.
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Denver Public Schools

Customer Success Story
Denver Public Schools Reduces Payroll Processing Time From 15 to 3 Days with the WorkForce Suite.
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WorkForce Software Earns Top Spot in Info-Tech’s 2022 SoftwareReviews Emotional Footprint Report: Workforce Management - Enterprise

Research
See why real users rank WorkForce Software as the No. 1 workforce management solution provider for customer satisfaction and product performance…
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What Are HR’s Biggest Business Challenges – and How Can Tech Help?

On-Demand Webinar
HR leaders discuss how modern workforce management can help organisations stay agile, unlock opportunities and face future challenges.
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Nucleus 2022 WFM Technology Value Matrix Report: WorkForce Software Leads Vendors in Usability and Functionality

Blog
See why Nucleus recognizes WorkForce Software as the leader for the efficiency, functionality, and usability of its solutions for the…
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Value Accelerator - Modern Workforce Management Business Case for Manufacturers

Guide
See the WorkForce Software business case value drivers our manufacturing customers have realised.
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5 Things to Include in a Retail Store Visit Report

Blog
Store visits and audits are necessary for assessing the effectiveness and performance of your retail store, but aren’t always…
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Retail Tech Show Recap: Driving Retail Employee Engagement and Retention with Modern Workforce Management

Blog
WorkForce Software SVP (EMEA) Steve Tonks recently spoke at the Retail Technology show in London on the important role workforce…
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Changing Times, Changing Tech: Meeting Post-Pandemic Demands with Workforce Management

Blog
HR and operations teams are being asked to realign their workforce while still achieving their business goals. Here’s how…
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The Next Generation of HR Technology

Blog
The world of work is changing fast, and so too are employee expectations. New HR technologies can help businesses stay…
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Modern Workforce Management

Guide
See how modern workforce management can be your greatest enabler to tap into the power of your people.
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WorkForce Software VISION 2022: Helping Employees Do More with More

Blog
Whether employee feedback or a simple check-in on a virtual timeclock, workforce management provides more avenues for employer to employee…
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Deskless Shift Workers: Who Are They?

Blog
Despite making up 80% of all workers, Deskless Workers are frequently underserved and misunderstood. Learn more about these people and the…
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Annualised Salary Arrangements

Blog
In 2020, the Fair Work Commission (FWC) implemented a series of changes to annualised wage arrangements (otherwise known as annualised salaries)…
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How to Conduct a Digital Retail Branding Compliance Audit

Blog
Are your frontline teams implementing and maintaining HQ directives? A compliance audit may be just what you need.
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VISION 2022: The Experience Conference

On-Demand Webinar
Peer and industry experts discussed the latest in modernising workforce practices and creating positive employee experiences at VISION 2022: The Experience…
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Nucleus VISION Report

Research
Nucleus Research covers exciting new WorkForce Software announcements and solution updates shared at the recent VISION 2022 conference.
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HR Compliance Navigator Report Q1 2022 for Australia

Research
Developed for HR professionals, the Q1 HR Compliance Report equips organisations with the latest insights and developments they need to…
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Creating a Digital Retail Opening and Closing Checklist

Blog
In retail, every day involves setting up and breaking down the store for the day. Here's how to set up…
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The Deskless Worker Takes Center Stage at VISION 2022 – The Experience Conference

Blog
Mike Morini, CEO, WorkForce Software shares the key takeaways from VISION 2022: The Experience Conference and the innovations supporting the unique…
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Nucleus Research WFM Technology Value Matrix 2022

Research
Nucleus Research names WorkForce Software a leader in the 2022 WFM Technology Value Matrix. Here’s why…
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Connecting the Dots from Fully-Automated Workforce Management Systems to Business Results

Research
Take a closer look at the root causes of waning employee satisfaction, increasing turnover rates and the benefits of using…
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Silicon UK In Focus Podcast: Technology Trends in Modern Workforce Management

On-Demand Webinar
WorkForce CMO Sandra Moran joins the Silicon UK In Focus Podcast to discuss the powers of digital workforce management on…
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Managing Time and Attendance for Deskless Shift Workers

Blog
One of the main challenges for organisations with deskless employees is managing their time and attendance. Find out how to…
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VISION 2022: The Experience Conference Day Two Recap

Blog
Here’s a look into what we learned on day two of VISION 2022: The Experience Conference.
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Techniques to Optimise Workforce Rostering

Blog
Looking for more efficient ways to manage your workforce rostering? There are software solutions that can help both your organisation…
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VISION 2022: The Experience Conference Day One Recap

Blog
The first day of VISION 2022 was jam packed with the knowledge, insights and tools that are helping today’s organisations…
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Smart, Strategic and Employee-Centric: The Next Generation of HR Technology

Research
Workforce management programs are the next generation of HR technology. Learn more about the positive impact they’re having on…
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Employee Rostering: Dated Mindsets and How to Challenge Them

Blog
HR managers overwhelmed by employee rostering turn to WorkForce Software to increase efficiency, improve productivity, and modernise their workforce.
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5 Signs You’re Using an Outdated Retail Task Management System

Blog
If your retail task management software looks like something that could run on Windows 98, you’re probably doing it wrong.
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Disruptions, Solutions and Customer Satisfaction: The Argument for Intelligent Workforce Management

Blog
The experts from IDC and Oracle discussed the importance of intelligent workforce management to any modern business. Here’s what…
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2022 UK Compliance Navigator Webinar

On-Demand Webinar
Kicking off the first-ever UK Compliance Navigator webinar series, Cleare-HR will share the latest changes and developments in employment and…
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Time Tracking: How to Improve Productivity and Efficiency for Deskless Shift Workers

Blog
Advances in analytical software and time tracking technology have allowed organisations to gather a wealth of data, highlighting the link…
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Are You Ready to Modernise Your WorkForce Management Strategy?

Guide
Workforce Software is the No. 1 cloud solution provider dedicated to delivering enterprise-level modern workforce management on a secure platform.
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Time and Attendance Management: Best Implementation Strategies for Your Organisation

Blog
WorkForce Software helps organisations with streamlined approaches to the time and attendance management process.
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Takeaways from the IDC Technology Spotlight: The Imperative and Value of Intelligent Workforce Management

Blog
As demand for better digital workspaces grows, the best workforce management solutions will drive measurably better business results. Learn how…
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The Business Case for Intelligent Workforce Management

The Business Case for Intelligent Workforce Management

On-Demand Webinar
Streamlined rostering, encompassing communication platforms, thorough task management: leaders from Oracle, IDC and WorkForce Software discuss their effect on your…
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Autoliv Upgrades to a Modern Workforce Management System

Customer Success Story
The team at Autoliv implemented the WorkForce Suite, streamlining and automating time-off banks and time and attendance processes for 16,500 employees.
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Thoughts and Takeaways on the Great Resignation and the Future of Employee Experience

Blog
WorkForce CMO Sandra Moran shares her experiences from the recent HR Insights Summit about the common challenges facing organizations today…
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How To Design Employee Experience Across Your Organisation

Blog
Employee experience is a key indicator of success for most organisations. Learn how to design a seamless employee experience with…
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Make Every Moment Matter: Employee Experience for the Modern Workforce

On-Demand Webinar
Improving employee experience is everyone’s job. Learn how your organisation can engage employees and create moments that matter.
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IDC Technology Spotlight: The Imperative and Value of Intelligent Workforce Management

Research
The value and rising need of comprehensive workforce management tools are becoming more and more evident. IDC Custom Solutions researchers…
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EX Design Requires a Full Org Press - Employee Experience is Everyone's Responsibility

Blog
To combat employee shortages and talent loss, it is vital to understand that employee experience is everyone’s responsibility. In…
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Is Your HR Tech Stack Falling Short for Your Deskless Shift Workers?

Blog
Deskless shift workers constitute the majority of the modern economy. Embracing technology can empower your non-office-based workforce and increase their…
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Ritchies

Customer Success Story
Learn how the WorkForce Suite’s labour forecasting and rostering capabilities led Ritchies Supermarkets to significant cost savings and engaged…
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Fabletics Brings an Online Brand to Life In-Store with WorkForce Experience

Customer Success Story
Retailer experiences improved efficiencies and time savings with WorkForce Experience.
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Don't Be Afraid to Give Employees What They Want (Your Bottom Line Will Thank You!)

Blog
Creating positive experiences for employees is one of the most neglected practices in organisations across the globe. A mind-shift is…
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The Times "2021 Employee Experience Report: Managing the Experience of the Desked and the Deskless"

Blog
WorkForce Software Senior Vice President Marc Gingras discusses the importance of addressing the employee engagement paradigm.
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Modern Workforce Rostering: New Capabilities, New Mindset

Research
Steve Goldberg, VP and Research Director for Ventana Research Viewpoint, discusses the rostering benefits that workforce management platforms are bringing…
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7 Ways to Improve Employee Experience in 2022

Blog
Employee experience impacts how workers feel and think about their interactions with a company. Here are strategies for improving employee…
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How Investing in the Right Software Technology Is Guaranteed to Improve Employee Experience

Blog
Are your employees engaged at work? Here's how the right software technology can improve the overall employee experience, enhance job…
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A Positive Employee Experience Makes All the Difference: Watch WorkForce SVP Marc Gingras Appearance on GDS HR Insights Summit (Video)

On-Demand Webinar
Marc Gingras, SVP with WorkForce Software and Alexis Madsen of The Tile Shop spoke during the HR Insights Summit about…
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Value Accelerator - Modern Workforce Management Business Case for Retailers

Guide
See the WorkForce Software business case value drivers our retail customers have realized.
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Attic Salt Sweetens Sales with WorkForce Experience

Customer Success Story
Learn how specialty retailer Attic Salt grew their window display sales by 25% by adopting WorkForce Experience.
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The Do’s and Don’ts of Crafting a Stellar Employee Experience Strategy

The Do’s and Don’ts of Crafting a Stellar Employee Experience Strategy

Blog
Here we explore some examples of do’s and don’ts when creating your employee experience strategy.
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Indigo’s Next Chapter: How Canada’s Largest Bookstore Chain is Expanding Their Reach Without Increasing Headcount

Indigo’s Next Chapter: How Canada’s Largest Bookstore Chain is Expanding Their Reach Without Increasing Headcount

Customer Success Story
Learn how WorkForce Software helped Indigo find a better way to communicate, share information, assign tasks, provide feedback, and engage…
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WorkForce Software Workshop: Employee Experience

WorkForce Software Workshop: Employee Experience

On-Demand Webinar
Watch these three webinars to learn about how HR leaders are adapting their employee experience strategies in the age of…
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Survey Results: How Businesses Are Addressing Negative Employee Experience

Blog
Workforce Software teamed up with the thought leaders at HRD Connect in Q2 of 2021 to survey senior HR professionals about…
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Survey Results: How Businesses Are Addressing Negative Employee Experience

WorkForce Software and the Tile Shop Talk Revolutionizing Every Employee’s Experience at HR Insights Summit

Blog
Here are some of the key takeaways from a WorkForce Software & Tile Shop presentation, "How HR Can Revolutionize Every Employee’…
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Human Experience Excellence November 2021

3 Areas Employers Should Focus on to Prevent the "Great Resignation"

eMagazine
Learn how employers can prevent "The Great Resignation" by enabling work/life balance, improving communication, and creating meaningful moments.
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7 Tips and Strategies for Effective Employee Communication in Retail

7 Tips and Strategies for Effective Employee Communication in Retail

Blog
We've compiled a list of tips and strategies for effective internal communication to help every employee at your company get…
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HR Compliance Navigator Report Q4 2021

Updates on Relevant Australian Employment and Workplace Legislative Changes and Major Case Law Developments

Research
Report on Australian employment and workplace legislative changes and major case law developments during 2021.
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The Times 2021 Employee Experience Report

The Times 2021 Employee Experience Report

Research
WorkForce Software's Senior Vice President of Employee Experience Strategy, Marc Gingras, is featured in The Times' 2021 Employee Experience Report, highlighting…
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Mann+Hummel

Mann+Hummel Filter Out Errors with WorkForce Software Time and Attendance

Customer Success Story
Learn how WorkForce Software helped Mann+Hummel with real-time reporting and immediate access to data for more informed decision-making.
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VISION 2021 – The Future of Work Starts Now

VISION 2021 a Game Changer for Organisations Intent on Transforming with Their Modern WorkForce

Blog
Over the course of two days and nine sessions, we provided an in-depth look at our workforce management solutions and…
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WorkForce Software Earns Top Spot in Info-Tech’s 2021 SoftwareReviews Workforce Management - Enterprise Data Quadrant Report

Research
WorkForce Software have been recognized as #1 WFM Vendor for their Modern WorkForce Management solution 4 years in a row.
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Workplace Technology Report

Workplace Technology Report: Insights on How Organizations are Approaching Investment in Employee Experience

Research
HR leaders are increasingly spearheading initiatives to improve employee experience at their organizations to provide support and engage employees through…
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SAPinsider Benchmark Report

Why Investing in Technology to Improve Employee Experience Is Top-of-Mind

Blog
In SAPinsider’s new benchmark report, business leaders shared why they’re focusing on employee experience and the value technology…
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The Tile Shop

The Tile Shop Revamps Internal Communications with WorkForce Experience

Customer Success Story
Learn how WorkForce Experience helps home improvement chain The Tile Shop save time communicating with staff and reaching merchandising compliance…
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Compliance Navigator

Updates on Relevant Australian Employment and Workplace Legislative Changes and Major Case Law Developments

On-Demand Webinar
Learn about the latest Australian employment and workplace legislative changes and major case law developments.
Read More
Retail Execution Strategies Every Retailer Should Know

Retail Execution Strategies Every Retailer Should Know

Blog
Read this list we've compiled of tips to improve your retail execution strategy in-store, so your store stands out from…
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Tips for Streamlining Internal Retail Communications

5 Tips for Streamlining Internal Retail Communications

Blog
Here are a few ways retailers can streamline internal retail communications and stay connected to their stores and field teams…
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How Scheduling Optimization Can Better Employee Experience

How Rostering Optimisation Can Better Employee Experience

Blog
Learn how leading organizations used a modern approach to employee scheduling throughout the pandemic, which has helped develop a thriving…
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The Time Is Now: Why In-the-Moment Employee Experiences Matter

The Time Is Now: Why In-the-Moment Employee Experiences Matter

On-Demand Webinar
Learn how to stay connected with employees in the moment, whenever and wherever work happens.
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SAPinsider Benchmark Report: The State of Human Experience in the Workplace

SAPinsider Benchmark Report: The State of Human Experience in the Workplace

Research
Gain insights on improving employee experience at your organisation and learn what factors are driving human experience.
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Tips for Improving Employee Experience at the Height of COVID Fatigue

3 Tips for Improving Employee Experience at the Height of COVID Fatigue

Blog
At the 2021 Employee Engagement Summit, WorkForce Software’s Joe Ross discussed how M-WFM can help employers combat COVID fatigue and…
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Making Every Moment Matter: Your Guide to Improving EX for the Modern Workforce

Making Every Moment Matter: Your Guide to Improving EX for the Modern Workforce

Guide
People form the backbone of any organisation. Give them the experience and support they want from work with our employee…
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How to Engage Store Employees

5 Ways to Engage Retail Employees and Boost Store Performance

Blog
Improving the employee experience is fundamental for retaining retail staff and meeting organizational goals.
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4 Reasons Why Intranets May Inadvertently Be Slowing Your Team Down

Blog
For many, an intranet is still the foundation of a strong internal communication strategy. But go beyond headquarters, and you’…
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4 Tips for Identifying Employee Turnover Issues in Retail

Blog
Creating a positive employee experience that helps in retaining long-term, knowledgeable, and productive staff contributes to increased sales at stores.
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Gartner Market Guide for WFM

Gartner Details the "New Generation" of WFM in New Report

Blog
Based on new research, Gartner says modern workforce management capabilities "have the potential to transform and augment WFM" as we…
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The State of the Human Experience in the Workplace

The State of Human Experience in the Workplace

On-Demand Webinar
Informed by the findings in the SAPInsider Benchmark Report, learn how to engage your existing workers using employee experience management…
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Common Retail Communications Problems and How to Fix Them

Blog
Good communication helps stores run smoothly. Learn how to keep employees informed and engaged with these solutions for common retail…
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Why Too Much Overtime Is Causing Employee Burnout (and How to Fix It)

Blog
Technology is making it easy for employers to identify burnout caused by overtime and reveal problems through analytics, digital assistants…
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3 Ways to Help Employees Manage Work-Life Balance with Flexible and Fair Rostering

Blog
Learn how employers can improve the work-life balances of employees by providing more flexibility and power over their rosters.
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Employee Experience for HR

Workforce Management Software for HR

Guide
Keep your employees informed and engaged everywhere work happens and meet today's human resources needs with workforce management software for…
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Preventing "The Great Resignation" in Your Workforce with AI-Powered Insights 

Blog
High levels of stress not only affect an individual’s health and personal well-being—they also affect how an organization …
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Three Ways to Improve the Employee Experience for Deskless Workers

Blog
Here are three ways to get started with improving the employee experience for deskless workers in your organisation.
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Leading U.S. Pharmacy Chain Creates a Direct Line of Communication with Store Employees

Customer Success Story
Discover how WorkForce Experience has connected store teams at one of the country's largest pharmacy retailers.
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Converse Customer Success Story

Customer Success Story
Learn how WorkForce Experience helps Converse ensure positive brand experience with retail partners globally.
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The Workforce Experience Gap

Research
Dive into the findings of our recent study that reveals the workforce experience gap between employers and employees.
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Ebook: True Value Assessment

eBook
Download this eBook to learn 6 essential workforce management strategies that will help you design a safe and structured return-to-work plan.
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