Emotional Footprint Report
Why WFS Australia Is a Customer Champion
SoftwareReviews has named WFS Australia the #1 vendor for workforce management software 3 years in a row! Using data collected from real end users, WFS Australia was top rated in 2018, 2019, and 2020.
Knowing how users feel about their service experience is crucial before entering into a partnership with a workforce management vendor. The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions. These include:
- Strategy and Innovation
- Service Experience
- Conflict Resolution
- Product Impact
- Negotiation and Contract
Download the report to see why users identified us as the best vendor to work with from implementation to ongoing innovation and support.