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Emotional Footprint Report

Why WFS Australia Is a Customer Champion

SoftwareReviews has named WFS Australia the #1 vendor for workforce management software 3 years in a row! Using data collected from real end users, WFS Australia was top rated in 2018, 2019, and 2020.

Knowing how users feel about their service experience is crucial before entering into a partnership with a workforce management vendor. The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions. These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

Download the report to see why users identified us as the best vendor to work with from implementation to ongoing innovation and support.

Info-Tech Workforce Management Emotional Footprint Report 2020

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