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Industry Research

Nucleus Research 2021 WFM

Technology Value Matrix

WorkForce Software Is Recognised as a Leading Workforce Management Vendor for Solution Usability and Functionality

“For seven years Nucleus Research has recognised WorkForce Software as a leader in the Workforce Management Technology Value Matrix for their consistency in delivering value to hundreds of WFM customers. Their WorkForce Suite allows these companies to engage with their employees in a meaningful way and to pivot faster and remain agile in this rapidly changing work landscape. WorkForce has a strong commitment to research and development, and it shows in the modern and future-ready solutions they bring to market. From simple employee shift swapping to complex and changing compliance rules, WorkForce continues to deliver a strong solution to meet user needs.”

— Trevor White, Research Manager at Nucleus Research, on WorkForce Software’s standing in the 2021 WFM Value Matrix

Info-Tech Research Group Data Matrix 2019

As machine-learning-driven functionality and analytics become common among leading workforce management vendors, differentiation is now focused on niche areas and capabilities—particularly schedule optimisation and employee experience. In the 2021 WorkForce Management Technology Value Matrix, Nucleus Research evaluated several WFM solutions that stand out in their ability to improve workforce efficiency for organisations, including WorkForce Software, Ceridian, Infor, Reflexis Systems and UKG.

The Value Matrix positions vendors in the market based on the paired functionality and usability of the software and the value that they deliver to customers. Leaders in this year’s matrix continue to invest heavily in these areas and have planned for further innovation in their respective product roadmaps.

Download the report to learn why WorkForce Software was named a WFM Technology Value Matrix leader for the seventh year in a row.

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