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Working Dads speaks with Steve Tonks, Senior Vice President of EMEA at WorkForce Software about the necessity for employers to adapt to the needs of the deskless worker.  Deskless workers make up the majority of the world’s workforce, yet they receive less than one percent of an average company’s software spend.   

As life expectancy grows and retirement ages rise, for the first time in history five distinct generations now make up the global workforce: Traditionalists, Baby Boomers, Gen X, Millennials and Gen Z. Management techniques must be adapted to cater to the needs of each working generation. This would have been inevitable with or without the pandemic. 

78% of deskless workers (most of which are tech-ready Millennials and Gen Z) now say the technology a company uses will ultimately influence whether they even decide to join. To boost worker productivity and wellbeing, it’s imperative the employee experience of all workers is addressed.  

“Each group has unique personal, professional, and occupational needs. So, understanding each generation’s working styles is key to improving your employees’ experience,” Tonks says. 

Digitisation has a huge impact on the experience of workers. The right workplace tech makes it easy for staff to check their schedule, request time off, monitor pay, bid for overtime, and far more. And it brings big benefits for business leaders, too. 

Tonks says, “Ultimately, companies with tech-enabled deskless workers will enjoy a happier, more productive workforce.”