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Goodwill of Central & Southern Indiana

“WorkForce Software is noticeably improving our daily and weekly time management functions. The retail operations leadership has been able to quickly adapt to the system as it is intuitive and easy to navigate for the end user. By reducing the amount of time dedicated to scheduling and time corrections, our retail managers can focus more on optimising store operations.”

Jay Lytle

Vice President and Chief Information Officer, Goodwill of Central & Southern Indiana

Goodwill of Central & Southern Indiana

Since 1930, Goodwill of Central & Southern Indiana has helped Hoosiers become more economically self-sufficient through employment, education, job training and other services. Serving 39 counties, Goodwill of Central & Southern Indiana is one of the largest Goodwill programs in North America, providing services to many thousands of individuals and families each year.

Goodwill selected WorkForce Time and Attendance and WorkForce Forecasting and Scheduling to modernise and integrate its workforce management solutions. Seamless integrations to Workday, automation of complex pay rules, and manager self-service for time adjustments have saved the payroll department a full day of work every week. Store managers spend 50% less time rostering and communication has dramatically improved by providing employees and with their rosters through email and mobile devices. WorkForce’s easy-to-use interface helps Goodwill support its mission to develop employees who have had barriers to employment and help them get to the next steps in their careers.


Active Users


reduction in time spent rostering

1 Full Day/Week

of time saved for payroll staff

Retail Workforce Management

How to solve 7 workforce management problems retail managers face every day…

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