“If you put a well-trained employee in front of customers, you get more sales…We’re producing schedules that get employees in front of customers at the right time.”
Corelle Brands manufactures products under brand names including Corelle, Pyrex and CorningWare and operates 80 stores. Since introducing WFS Forecasting and Scheduling, Corelle Brands has been producing rosters that get associates in front of customers at the right time which brings more sales from potential customers entering the stores.
- Better customer service with optimised rosters resulting in 2%-3% boost in customer conversions
- Greater visibility of performance, helps to troubleshoot problems at an early stage and detects patterns in demand.
- Increased employee satisfaction and engagement due to introduction of shift bidding and swapping
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